Ordering process

How does ordering work?

1. 1

   Upload your project file

   Upload a BVN, BVX, BTL or BTLX file to the calculator. If you do not yet have a suitable machine file, send us your project documentation using the enquiry form.

2. 2

   Check the information and submit the order

   Review the imported items, pick the material and additional services, and enter your details, the date you want and how you will collect or receive the order. Before you submit, check the calculation once more.

   After submission, you will receive an email notification with a summary and order reference. Notification of receipt does not constitute confirmation of the order; calculator calculation is subject to technical review.

3. 3

   GT GORSKO reviews the order

   We check the completeness of the information, machining feasibility, materials and production options. Depending on the review:

   • We confirm the order. We send a written confirmation with the agreed scope, price, payment terms and approximate delivery date.
   • We suggest additions or corrections. By e-mail we explain reservations and necessary changes. Re-upload the corrected file via the calculator and quote the original order reference. We review the new version again.
   • We prepare an individual offer. In the case of extremely demanding processing or other special features, we will send you a customized offer with an explanation. Before confirming the order, we coordinate any changes to the price, scope and deadline.
4. 4

   Payment and appointment coordination

   By confirming the order, you receive instructions for paying the agreed advance or the full amount. Any split payment and the due date of the balance are indicated in the offer or confirmation.

   The delivery period begins when the order is confirmed, the agreed advance payment is received and all necessary data and technical approvals are provided. We then coordinate the shipment date and confirm transport, personal collection or collection with your carrier.

5. 5

   Manufacturing and Shipping

   The order is made and prepared for shipment within the confirmed period. Before shipping, we will inform you about the date and details of collection or delivery. By the time of dispatch, all obligations due at that time must be settled.

   When delivering to the construction site, the client provides adequate access and unloading equipment and personnel. Unloading is not included in the standard transport.