General terms and conditions of business (B2B)

1. Scope and contracting party

These general terms and conditions apply to offers, orders and contracts for CNC wood processing, supply of materials and related services, which GT GORSKO, družba za tesarstvo, servijet, tradjo i produzione, d.o.o., Medribnik 27, SI-2282 Cirkulane, Slovenia (hereinafter GORSKO), provides to business customers within the scope of their activity via the website gorskoabbund.com or by direct agreement.

Terms are intended for B2B business. Any transactions with consumers are subject to mandatory regulations on consumer protection; these terms do not limit their rights. Contact: info@gorskoabbund.com, +386 30 427 414.

2. Offer, GORSKO calculator and order confirmation

The offer is valid for 14 days, unless expressly stated otherwise. By importing a BVN, BVX, BTL or BTLX file into the GORSKO calculator, the customer obtains a calculation for their project. Before submitting, check the imported elements, material, additional services, information about the client, the desired date and method of collection or delivery.

By submitting the order, the buyer submits the project for technical and financial review. An email notification with a summary and reference confirms receipt, but not execution of the order. The calculator calculation is subject to review.

After the review, GORSKO confirms the order in writing, suggests the necessary additions or prepares an individual offer. Any changes in price, volume and conditions are agreed with the customer before confirmation. If a corrected file is required, the customer will re-upload it and provide the reference of the original order.

The contract is concluded with the written confirmation of the coordinated order by GORSKO. The final price and scope of delivery are specified in the offer to which the order confirmation refers. The changed offer is coordinated with the customer before confirmation.

3. Design data and technical review

Buyer shall provide complete, correct and processable files, dimensions, material specifications and delivery data and appropriate rights to transmit them. If he does not have the machine file, he can send project documentation for an individual offer.

GORSKO checks the feasibility for the agreed production process as part of the technical review of the project data. Unless expressly agreed otherwise, the inspection does not include a structural calculation, confirmation of load capacity or comprehensive verification of project documentation.

The buyer or his responsible designer shall ensure the adequacy of the structural design, loads, joints and intended use. The Technical Details Library is an informational aid; the selection and dimensioning of the detail must be checked for the specific project.

By agreement, we also provide structural calculations for the agreed scope of the structure. The scope, responsible author, price and design basis are agreed before ordering; for projects abroad, we also coordinate with the local responsible structural designer.

ABBUND-check is a separate questionnaire about your needs and way of cooperation; does not itself constitute a technical review of the project.

4. Scope of services, material and more demanding processing

The order may include CNC processing of the customer's wood, supply of wood with CNC processing or supply with additional materials and services. We accept the customer's wood after prior agreement on quality, dimensions, moisture, labeling and logistics.

For a properly prepared BVN/BVX/BTL/BTLX file, production preparation, normal scale CNC machining and assembly-oriented packaging are included in the standard CNC-Abbund price, consistent with the quote and price list.

In the case of an extremely large number of demanding processing, time-consuming processing, material with a very small cross-section or other special features that make the project unsuitable for efficient processing on our machines, GORSKO may refuse the execution or prepare an individual offer before confirmation. Such treatments are not included in the standard price. We coordinate their scope and price with the buyer before confirmation.

Binding material, quality, dimensions, tolerances and finishes are specified in the offer and order confirmation. BSH NSi is mainly intended for invisible elements, while BSH Si is intended for visible elements with higher surface requirements. Workshop planning, preparation of machine files, pre-assembly and installation of mechanical fittings are included only if expressly agreed.

5. Pricing and B2B credit

Prices are in EUR, net and without VAT, unless explicitly stated otherwise. VAT and other mandatory duties are calculated according to applicable regulations. The published prices and calculation of the calculator apply to the normal range of processing; the final value is determined by the offer to which the order confirmation refers.

Valid price list sets introductory prices and time-limited offers. The price of transport is indicated in the calculator or offer.

A 3% B2B credit on the net value of eligible products and services, excluding shipping, is awarded for each fully paid purchase. The credit is applied to a future purchase and is not redeemable in cash. Any additional partnership conditions are agreed upon individually.

Prices in €/m³ are based on the gross material required to manufacture the order, rather than the net volume of the finished elements. The gross quantity includes necessary machining allowances and production waste during preparation and machining. The chargeable gross quantity is stated in the calculation or quotation referenced in the order confirmation.

6. Payment

Payment is made only after confirmation of the order by GORSKO, in accordance with the instructions and payment conditions in the offer or confirmation. Placing an order alone does not cause payment to become due.

The agreed advance payment or the full amount must be settled before the implementation begins. If the delivery period is 15 days or more, split payment can be agreed in the offer: the first part for the materials after order confirmation, the rest no later than two working days before shipment. The amount and deadline are specified in the specific offer.

Payment is possible by bank transfer in EUR (SEPA) or by Visa and Mastercard cards, without additional payment commission to the buyer. GORSKO may delay execution or shipment until receipt of agreed due payments and necessary information.

7. Delivery period and order changes

The delivery period begins when the order is confirmed, the agreed advance payment is received and all necessary data and technical approvals are provided. The shipment date and shipping or pickup details are then coordinated.

Changes to a confirmed order must be agreed in writing. Before the changes are implemented, their impact on the price, scope and deadline are agreed upon. Missing data or a buyer's delay can affect the agreed date.

In the event of unforeseen disruptions or circumstances beyond GORSKO's reasonable control, we inform the customer of the reason, expected impact and further course of action. Any extension of the deadline is considered based on specific circumstances and applicable regulations.

8. Reception, transport and unloading

Organized transport, personal pickup or pickup with the buyer's carrier are possible, in accordance with the confirmed order. Before shipping, we inform the customer about the date and details. By the time of dispatch, all obligations due at that time must be settled.

Standard transportation includes delivery to the facility if the location provides easy access to a regular freight truck. Exposition not included.

Buyer provides adequate and safe access, necessary permits, contact person and equipment and personnel for safe unloading. Waiting, re-delivery or special transport will be charged additionally if they are the result of inadequate access or the buyer's unwillingness. Special delivery requirements must be communicated prior to order confirmation.

9. Review of delivery and complaints

The buyer inspects the goods and packaging upon receipt. Record visible damage, missing quantities or other obvious irregularities on the acceptance or transport document and report them without undue delay to info@gorskoabbund.com, preferably with photos, order reference and description.

Report hidden defects without undue delay after discovery, subject to statutory deadlines. It secures the goods properly and enables inspection. The parties agree on further consideration and the method of elimination in accordance with the contract and applicable regulations.

The natural characteristics of wood and deviations within the agreed grade, standard or tolerances are not in themselves defects. Rights and liability regarding errors are judged according to the agreed characteristics and applicable regulations.

10. Title and Cancellation of Order

Title to the delivered goods is reserved until full payment of the relevant order to the extent and under the conditions permitted by applicable law.

Since it is a matter of manufacturing or processing according to project specifications, any cancellation or stoppage after confirmation of the order is handled in writing. The calculation of already performed work, specially ordered material and other unavoidable costs is determined according to the actual situation, agreement and applicable regulations. This does not exclude statutory rights of rescission for breach of contract.

11. Liability

GORSKO is responsible for its obligations in accordance with the contract and applicable regulations. When assessing liability, the consequences of incorrect or incomplete customer data, inadequate customer material, improper storage, installation or use outside of the agreed purpose are also taken into account.

These terms do not exclude or limit liability for intent, gross negligence or other cases in which limitation is not permissible under applicable law.

12. Confidentiality, Project Files and Copyright

The parties protect the confidential technical and business information received. The buyer retains the rights to its project files and GORSKO permits their use to the extent necessary for the review, preparation of the offer, execution, documentation and delivery of the order and the fulfillment of legal obligations.

Project files are stored in the company's Google Drive business environment. The processing of personal data is regulated in more detail Privacy Policy.

GORSKO's know-how, manufacturing processes, templates and tools remain its intellectual property. Own materials from the detail library may be downloaded, used for internal professional work, and shared within the project team with attribution and attribution preserved. Public reposting, sale or removal of tags requires prior written permission. Third party rights remain with their respective owners. It specifies the details Legal notice.

13. Governing Law and Final Provisions

The contractual relationship is governed by Slovenian law. The application of the United Nations Convention on Contracts for the International Sale of Goods (CISG) is excluded to the extent permitted. For disputes between business parties, the court of actual jurisdiction is agreed based on the seat of GORSKO, unless mandatory regulations stipulate otherwise.

Specific written agreements in the offer and order confirmation take precedence over these general conditions. Any discrepancies are clarified before the order is confirmed.

The terms and conditions with which the buyer was informed at the time of the conclusion of the contract apply to the order. Subsequent changes to the published version do not in themselves change already concluded contracts. When conducting business in another language, the language of the contractual documentation and the possible priority of each version are determined in the offer or written agreement.